Subject: FW: Tech Support Candidate - Sandeep Kakwani
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 5 Aug 2021 12:51:50 +0000

Check for swagtron

From: Sandeep Kakwani <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 4 August 2021 at 12:14 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Sandeep Kakwani

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Sandeep Kakwani
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9311586121
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ghaziabad
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Linux
Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        I Energizer     Technical support engineer      01/07/2021      18000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  first of all I will restart the device after and then check whether the internet connection is working properly or not after that in the last I will check whether the website is down for everyone or just for me.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If I don't find Pair new device, check under "Available devices" or tap More and then refresh it and then I will
Tap the name of the Bluetooth device I want to pair with the devices.
What according to you makes you a good candidate for customer service or technical support job? Having good communication skills, problem solving skills, analytical skills, and most important is customer satisfaction.
On a scale of 1 - 5 please rate your fluency in spoken English  5