Subject: Tech Support Candidate - Vidit Sharma
From: Vidit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 5 Aug 2021 05:13:41 -0400

| | Tech Support Test

Name | Vidit Sharma
E-mail | [email-masked]
Phone Number | (+91) 8791802958
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ahmedabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Metrotelworks Pvt Ltd | RF ENGINEER | |
Previous Employer 1 | Teleysia networks Pvt Ltd | Technical support Engineer | 16 july 2019 |
Previous Employer 2 | Securico india | Production supervisor | May 2018 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will whether the internet connection is connected or not , if it's connected than I will ho to troubleshoot and try search the network and create a new local connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First turn on the speaker
Then trun on the bluetooth on mobile phone.
After that search the device
Than after complete searching pair the device
Then it will connect

What according to you makes you a good candidate for customer service or technical support job? | As I have a quick learner so first I will get the software knowledge completely then after I will understand the customer problem carefully then I will give him support with in that language and that is easy and help to understand  him very fast language, through this I will solve his problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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