Subject: Tech Support Candidate - Rajashekar C
From: Rajashekar C <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Aug 2021 22:21:28 -0400

| | Tech Support Test

Name | Rajashekar C
E-mail | [email-masked]
Phone Number | (91) 7483577977
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rajajinagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Bangalore | 17/10/2019 | 28
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Finding the error code and resolving it by necessary steps.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On Bluetooth in the speaker, do the same in your phone search for Bluetooth Speaker name tap the correct name to entangle the connection.
What according to you makes you a good candidate for customer service or technical support job? | I have a good amount of experience that can handle any type of customer with intermediate experience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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