Subject: Tech Support Candidate - Muthraj Mani Nadar
From: Muthraj Mani Nadar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Aug 2021 05:41:47 -0400

Tech Support
Test

Name

Muthraj
Mani Nadar

E-mail

[email-masked]

Phone Number

(091) 9833300806

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Mumbai

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking -
basic
Networking - advance
Hardware - Advanced
Speakers &
Audio
VoIP
Windows Server

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ferring Therapeutics Pvt Ltd

IT Executive

20-Aug-2021

50000

Previous Employer 1

Team Computers Pvt Ltd

Team
Lead

31-Dec-2019

44000

Previous Employer 2

Globsyn Innoventures Pvt
Ltd

Asst Manager

24-June-2019

40000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Will check with other browsers. Also check the
Internet working status by opening other sites.

Secondarily will cross check if user other colleague also facing

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1) Make sure Bluetooth is turned on.

2) Touch and hold Bluetooth .In the list of paired devices, tap a paired but
unconnected device.

3)When your phone and the Bluetooth device are connected, the device shows as
"Connected."

What according to you makes you a good candidate
for customer service or technical support job?

Who
clearly understands customer proper, having good Technical knowledge to fix the
issue at first call itself.

On a scale of 1 - 5 please rate your
fluency in spoken English

5