Subject: Tech Support Candidate - ELANGOVAN D S
From: ELANGOVAN D S <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Aug 2021 04:43:34 -0400

Tech Support
Test

Name

ELANGOVAN D
S

E-mail

[email-masked]

Phone Number

(91) 8328407340

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

hyderabad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Image Infotainment ltd

System admin

Currently
Working

28

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Live Chat
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

It's a
good idea to test if the site you're trying to access is down for everyone, or
just you. There's a website that facilitates doing just that, check LAN Driver
,Firewalls,Dns

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Open
Bluetooth On setting, select new pair device from That mobile before that switch
on Speaker then pair the speaker thats it

What according to
you makes you a good candidate for customer service or technical support
job?

It's a good idea to test if the Technical support
Job

On a scale of 1 - 5 please rate your fluency in
spoken English

4