Subject: Tech Support Candidate - Aryan Dey
From: Aryan Dey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Aug 2021 02:18:15 -0400

Tech Support
Test

Name

Aryan
Dey

E-mail

[email-masked]

Phone Number

(91) 6388850998

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

In technologies

Customer support

2020

24k
inhand

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Check with your router

Check with internet connection

Reset our browser

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turn on bluetooth

Search for your device name

Do the pairing

Select your device

Enter the password

Here we go its connected

What according to you makes you a
good candidate for customer service or technical support job?

Adjustable and always ready to learn new things and
specifically technologies

Keen towards the world of computers and all type of technologies specifically
internet

On a scale of 1 - 5 please rate your fluency in
spoken English

5