Subject: Tech Support Candidate - ATUL KUMAR
From: ATUL KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Jul 2021 14:07:06 -0400

Tech Support
Test

Name

ATUL
KUMAR

E-mail

[email-masked]

Phone Number

(+91) 9560820904

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

GREATER NOIDA

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Gaursons

It-executive

Current

22500

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I have to take following steps

. Check the internet issue or not

. Check weather the lan ip setting is ok or not

. Check the connection from both side

. Check the static ip

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First open
the Bluetooth of your phone in your setting.

Now press the Bluetooth button in your speaker.

Search the name in your phone.

Connect it with

What according to you makes you a
good candidate for customer service or technical support job?

I have patience and problem solving

On a scale of 1 - 5
please rate your fluency in spoken English

4