Subject: Tech Support Candidate - Abhijeet Singh
From: Abhijeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Jul 2021 08:15:08 -0400

| | Tech Support Test

Name | Abhijeet Singh
E-mail | [email-masked]
Phone Number | (+91) 8872266299
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix daksh services pvt ltd | Sr advisor | Na | 33000
Previous Employer 1 | Hdfc bank | Assistant manager | Jan 2017 | 20000
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Depending on what error mesg will action accordingly.
I will try another browser, if it works on another than issue will be on previosu browser and than will deleted cookies cache and reset the browser after saving important bookmarks in export file provided if required.
If still, issur persist will reset browser and check.
If still than will uninstall and reinstall browser and check.
Rest if still than will check if all other websites are workinv fine but just this than will check internet options on that browser and see if that website is blocked if not than will action accordingly.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Initially will have to turn on bluetooth on both mobile phone and speaker and than on mobike need to searcb the speaker name on list and connect and once connected will indicate through set pattern of alert either on speaker or phone saying that its connected.
What according to you makes you a good candidate for customer service or technical support job? | Well i am a deserving candidate as i have all required skill to service customer right from the starting of assistance and till issue or task getting completed in lieu of conpanys quality, metrocs and set standards.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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