Subject: Re: Tech Support Candidate - Dilip Kumar Mishra
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 28 Jul 2021 09:09:45 +0000

Have u tried reading his answers?? Reject

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Monday, 26 July 2021 at 11:29 AM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Dilip Kumar Mishra

Hi Ma'am,

I have shortlisted him for EPOS.
He is having total 2+ years of experience in Application support in Accenture.
He is an immediate joiner.
His last salary was 42000/-
He is ok with the same.
Can start immediately.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Jan 19, 2021, at 4:29 PM, HR Livesalesman <[email-masked]<mailto:[email-masked]>> wrote:

Hi Ma'am,

PFA

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 13 Jan, 2021, at 19:19, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Dilip Kumar Mishra
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8789402918
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Sector 120, Noida
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Accenture       It operations associate         15 March 2021   40,000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly we will check if the internet is working or not, if yes we will try to open another website in other tab to make sure its not a browser issue, then we will do browser reset and check if that works fine or not
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open settings and then bluetooth on your phone, then click on pair new device and turn bluetooth on the speaker,
Then we will pair the speakers bluetooth and connect to bluetooth
What according to you makes you a good candidate for customer service or technical support job? We have to understand the issue for the user, we will have to listen actively so that we can understand the issue for the user than we will start the troubleshooting with very basic and make sure issue is resolved for the user
On a scale of 1 - 5 please rate your fluency in spoken English  4