Subject: Re: Trainer Candidate - Ashok Singh Kathayet Ashok
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 27 Jul 2021 23:12:17 -0700 (MST)

Having total 5+ years of experience. 
He starts with Concentrix as a Lead Quality Analyst. And last he was working with Amazon seller support in Concentrix as a Lead Quality Analyst. 
And his KRA's were, Team buiding, recruitment, Training, and Quality. 
He left the job because he was working in Vadodara location. And his family stays in Delhi. So he is looking something in NCR. 
Currently he is not working. 
Can start immediately. 
His last salary was 55k 
Expecting hike on it 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jul 27, 2021, at 2:05 PM, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Ashok Singh Kathayet Ashok < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 22 July 2021 at 10:09 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Trainer Candidate - Ashok Singh Kathayet Ashok 

	

	
	
			Tech Support Test 
		
	Name 	Ashok Singh Kathayet Ashok 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9654709029 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	East Delhi 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Teleperformance 	AMCC 	28 july 2021 	57,000 
Previous Employer 1 	Concentrix Services 	AM Operations 	19 July 2020 	47500 
Previous Employer 2 				
	If Selected, how much time do you need to join? 	20 days 
	Please briefly describe your work experience specifically in training? 	1:Certified trainer from Amazon.com 
2: trained 23 batches in concentrix daksh gurgaon and Noida with maximum throughput. 
3: TNA and TNI 
4: Working on SOPs to change it as per live sceneries. 
5: conducting monthly knowledge test, minimum skill verification and dip checks 
	Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? 	Yes 
	Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. 	Client negotiations and approvals for IDs and tools access 
	What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	If better is available good is not enough. 
	What according to you makes you a good candidate for this position? 	Flexible, multi tasking, client oriented, calibration, client meetings, performance driven 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4