Subject: FW: Trainer Candidate - Ashok Singh Kathayet Ashok
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 27 Jul 2021 08:35:57 +0000

First round

From: Ashok Singh Kathayet Ashok <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 22 July 2021 at 10:09 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Trainer Candidate - Ashok Singh Kathayet Ashok

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Ashok Singh Kathayet Ashok
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9654709029
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      East Delhi
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Teleperformance         AMCC    28 july 2021    57,000
Previous Employer 1     Concentrix Services     AM Operations   19 July 2020    47500
Previous Employer 2
If Selected, how much time do you need to join? 20 days
Please briefly describe your work experience specifically in training?  1:Certified trainer from Amazon.com
2: trained 23 batches in concentrix daksh gurgaon and Noida with maximum throughput.
3: TNA and TNI
4: Working on SOPs to change it as per live sceneries.
5: conducting monthly knowledge test, minimum skill verification and dip checks
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team.  Client negotiations and approvals for IDs and tools access
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   If better is available good is not enough.
What according to you makes you a good candidate for this position?     Flexible, multi tasking, client oriented, calibration, client meetings, performance driven
On a scale of 1 - 5 please rate your fluency in spoken English  4