Subject: Trainer Candidate - Sonu Gupta Sonu
From: Sonu Gupta Sonu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 25 Jul 2021 12:31:54 -0400

| | Tech Support Test

Name | Sonu Gupta Sonu
E-mail | [email-masked]
Phone Number | (245101) 9818263440
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hapur

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jubilant food works | Shift manager | 4/08/2021 |
Previous Employer 1 | Devyani international | Team members | 3/3/2015 |
Previous Employer 2 | Na | Na | Na |

If Selected, how much time do you need to join? | 10 days
Please briefly describe your work experience specifically in training? | Iam traner as a restaurant level conduct training in 25 team members
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | All team are busy on every stations iam get training on OJT with heavy Russ time and follow the every sop every time

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

My priority my guest first
My priority what is guest need the first before saying off guest

What according to you makes you a good candidate for this position? | All works to be done with clear ity and fast
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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