Subject: Tech Support Candidate - Jhankar Jassi
From: Jhankar Jassi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Jul 2021 09:11:16 -0400

Tech Support
Test

Name

Jhankar
Jassi

E-mail

[email-masked]

Phone Number

(91) 9599636012

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Haryana ambala

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tech mahindra

Service delivery manager

35000

Previous
Employer 1

Satguru buildcom

Administrative officer

31 july
2019

33000

Previous Employer 2

TCS

Assistant system engineer

26may
2015

28000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will check whether the pop up is allwed or not
.If not i will go in settings and allow the pop up.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Firstly
turn on the bluetooth of mobile phone and scan the device .once the device name
appears tab the name to pair .

What according to you makes you a
good candidate for customer service or technical support job?

One who has knowledge and ability to perform the task in
efficient manner

On a scale of 1 - 5 please rate your
fluency in spoken English

5