Subject: Tech Support Candidate - Syed Iftequar ali
From: Syed Iftequar ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Jun 2021 06:55:24 -0400

| | Tech Support Test

Name | Syed Iftequar ali
E-mail | [email-masked]
Phone Number | (91) 7020160641
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Aurangabad Maharashtra
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Sql , web hosting, deployment

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Qualsoft System Pvt Ltd. | Senior technical support Engineer | 2016 | 20k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I'll try opening the same website in another browser, or I'll try accessing the other websites.
If the problem is about admin users then I will change the user and will login as admin or I can give all access to all users. Both can work

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Wifi
Code
Wifi pin

What according to you makes you a good candidate for customer service or technical support job? | I need job and I've experience in the same
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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