Subject: Tech Support Candidate - Alok Singh
From: Alok Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Jun 2021 05:10:29 -0400

| | Tech Support Test

Name | Alok Singh
E-mail | [email-masked]
Phone Number | (+91) 9721003363
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SBM | Trainer | 2021 | 17000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I know about it, I will try to fix it, otherwise I will send it to the technical department
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all, we will turn on the bluetooth earphone, after that we will open and process the bluetooth of our mobile phone so that the bluetooth proxy will come and click on it to pair.
What according to you makes you a good candidate for customer service or technical support job? | Positve Think and hard work in any environment.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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