Subject: Tech Support Candidate - Amit Kaushal
From: Amit Kaushal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Jun 2021 01:16:37 -0400

| | Tech Support Test

Name | Amit Kaushal
E-mail | [email-masked]
Phone Number | (91) 9910775160
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sysnetglobaltechnologies pvt ltd | Desktop suppprt engineer | Till working | 19000
Previous Employer 1 | Progressive infotech pvt ltd | Desktop suppprt level L2 | 31 dec | 11.500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all we checked that lan cable or wi Fi its is connected or not , after that if it working than ok .
My 2nd step copy the URL and paste another browser because some tym site is not resplnding in browser .
If the site is not open than we copy the url and paste the another user system and check that it is working or not , if it is not working than tha site issue .

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all on the bluetooth speaker and clik the bluetooth option on my phone also , and scan the bluetooth model name and connect that .
What according to you makes you a good candidate for customer service or technical support job? | I have a great knowledge,  and i have 4 year and 6 month great experience,  if you have any doubt please call me and ask me ques .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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