Subject: FW: Tech Support Candidate - Amit Maindoli
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Fri, 25 Jun 2021 10:05:03 +0000

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From: Amit Maindoli <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 25 June 2021 at 11:10 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Amit Maindoli

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Amit Maindoli
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7060563609
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Noida sector 71
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        TechMahindra    Technical support       30th July, 2021 25000
Previous Employer 1     Ienergizer      Technical support engineer              15000
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First, I will check the internet connection, whether it is connected or not, and what is the speed of internet. If it connected and speed is good enough then I will cache and clean history by pressing ctrl shift and del button, after then un-tick email id and password box.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First, switch on Bluetooth option in mobile phone, and switch on Bluetooth speaker.
Then go to settings>bluetooth>scan the device and connect.
What according to you makes you a good candidate for customer service or technical support job? Passionate about work, reliability and tendency to be friendly approachable and easy to get along with.
On a scale of 1 - 5 please rate your fluency in spoken English  4