Subject: Tech Support Candidate - Gaurang Dwivedi
From: Gaurang Dwivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Jun 2021 05:49:02 -0400

| | Tech Support Test

Name | Gaurang Dwivedi
E-mail | [email-masked]
Phone Number | (870) 7772463
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Delhi NCR
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | N/a | | |
Previous Employer 2 | N/a | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly ill try to improve my network connection and try to open again. And secondly then i try to open in other browsers.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly ill turnon the Bluetooth in my phone and also in speaker then ill search for the speaker or my device name to connect one i see the name just by single click it gets connected.
What according to you makes you a good candidate for customer service or technical support job? | Most important ability to make customers satisfied with or service or product. And always listen to customers properly and revert very positively as i am working as professional..
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |