Subject: Tech Support Candidate - Anurag singh rajawat Anurag
From: Anurag singh rajawat Anurag <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Jun 2021 00:08:53 -0400

| | Tech Support Test

Name | Anurag singh rajawat Anurag
E-mail | [email-masked]
Phone Number | (+91) 8962491615
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | IEnergizer | Senior executive | 10 feb | 35000
Previous Employer 2 | Flipkart | Executive | 10dec | 35000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will clear all the cashes and cookies from the browser by going to the browser history and then will try again if still there is a problem i will have to check the internet connection weather its working or not after that i will check the connection and then try some other website and if it&#039;s working then there is a problem in the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power on the bluetooth
Open the bluetooth settings on the phone put it on and then it will search the nearby device
After that tap on the device name on the phone and connect

What according to you makes you a good candidate for customer service or technical support job? | I love to communicate and help people facing issues with their devices and all their goods .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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