Subject: Tech Support Candidate - Ambika prasad Sharma
From: Ambika prasad Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Jun 2021 13:28:59 -0400

Tech Support
Test

Name

Ambika
prasad Sharma

E-mail

[email-masked]

Phone Number

(91) 9764593190

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Silvassa

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Alok industry

Technical support supervisor

Previous
Employer 1

Forbes technosys ltd

Technical support
supervisor

18-04-2018

28000

Previous Employer 2

Vinod medical system pvt
ltd

Technical executive

29-8-2019

32000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will do my best for resolving the
issue

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Best

What according to
you makes you a good candidate for customer service or technical support
job?

Technical support

On a scale of 1 - 5
please rate your fluency in spoken English

5