Subject: Re: Tech Support Candidate - Vikrant Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 24 Jun 2021 05:06:57 -0700 (MST)

Poor accent 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 24, 2021, at 5:14 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Vikrant Singh < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 24 June 2021 at 5:09 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Vikrant Singh 

	

	
	
			Tech Support Test 
		
	Name 	Vikrant Singh 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8920321077 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Gurgaon 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	MothersonSumi INfotech & Designs Limited 	Technology Engineer 	30-07-2021 	30000 
Previous Employer 1 	hitachi systems micro clinic private limited 	DSE 	30-08-2019 	
Previous Employer 2 	Global caliber 	DSE 	18-01-2019 	
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1st I will check internet connectivity if its ok then I will check Proxy if ok then I will check same on other browser . 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	I will on bluetooth of both devicess then I will search my speaker in my mobile device then I will connect. 
	What according to you makes you a good candidate for customer service or technical support job? 	Good knowledge , soft spoken , calm in any condition , I can handle user . 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4