Subject: Re: Tech Support Candidate - Rohit Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 24 Jun 2021 04:25:00 -0700 (MST)

His spoken is good. He is having over 3+ years of experience in tech support. That is in both domestic and International 
Currently he is working with Wipro. and already put the resignation but his notice period will get over on 20thSep 2021. but he sad once he will receive the offer he can try to negotiate. 
His current salary is 20k 
Expecting 30% hike 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 24, 2021, at 12:34 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Rohit Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 24 June 2021 at 10:04 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Rohit Sharma 

	

	
	
			Tech Support Test 
		
	Name 	Rohit Sharma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8860975527 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Sarita vihar 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Wipro 	support engineer 	17th September, 2021 	20K approx 
Previous Employer 1 	Insight customer call solutions 	customer support represntative 	31st January 2019 	14K approx 
Previous Employer 2 	Na 	na 	na 	na 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Clear the history and cache of the browser and check again and check in different browser as well 
2. Check the DNS and proxy using commands ncpa.cpl and inetcpl.cpl respectively and then check again 
3. Do the network reset , restart the machine and then check 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn on the Bluetooth device 
2. Turn on the Bluetooth of mobile phone 
3. Check for the name of the concerned device and pair the device 
	What according to you makes you a good candidate for customer service or technical support job? 	I have hands on experience for s good amount of time for this profile , i am good team player , have the zeal to enhance my skills and simultaneously work towards providing solutions to the problems of the end-users. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4