Subject: Tech Support Candidate - Prabhakar Yadav
From: Prabhakar Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Jun 2021 06:23:39 -0400

| | Tech Support Test

Name | Prabhakar Yadav
E-mail | [email-masked]
Phone Number | (+91) 9125471661
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Prayagraj
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Moti Lal Nehru Medical College | Operator | May 2018 | 10500
Previous Employer 2 | SGPGI Lucknow | Telemedicine Technician | March 2020 | 15000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check internet connection, Try to other website, ping website IP of NDTV

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the screen.
2. Make sure Bluetooth is turned on.
3. Touch and hold Bluetooth .
4. In the list of paired devices, tap a paired but unconnected device.
5. When your phone and the Bluetooth device are connected, the device shows as "Connected."

What according to you makes you a good candidate for customer service or technical support job? | Being calm, Passionate, Smart Work.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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