Subject: Tech Support Candidate - Anjali Na
From: Anjali Na <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Jun 2021 05:45:22 -0400

| | Tech Support Test

Name | Anjali Na
E-mail | [email-masked]
Phone Number | (91) 6239072932
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Exl service | Executive | Working | 20k
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. URL was not found on this server.
Website not available.
The 504 code page.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1. Open the bluetooth on your phone and search speaker name then connect.

What according to you makes you a good candidate for customer service or technical support job?

1. Strong Technical skill
2. Strong communication.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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