Subject: Re: Tech Support Candidate - Amit Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 23 Jun 2021 23:17:03 -0700 (MST)

His current salary is 39000/- 
Expecting uoto 50k 
I told him our maximum, He sad he will let us know if comfortable . 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 23, 2021, at 2:11 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Amit Singh < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 22 June 2021 at 11:40 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Amit Singh 

	

	
	
			Tech Support Test 
		
	Name 	Amit Singh 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 6350558127 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Bhilwara 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Intersoft Data Labs 	Senior Support Engineer 	working 	34000 
Previous Employer 1 	Ebizneeds Business Solutions Pvt Ltd 	Senior Support Executive 	18 Sept 2020 	25000 
Previous Employer 2 	Teleperformance, Jaipur 	Chat Support Executive 	10 Feb 2019 	14500 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Step 1- Make sure the link to the website is written correctly. 
Step 2- Will check whether the internet is properly connected. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1- Will turn on the Bluetooth in Speaker. 
Step 2- Will turn on the Bluetooth in mobile phone. 
Step 3- Will Discover/find the device 
(at times the active devices shows by itself) 
Step 4- Once we see the Bluetooth speaker name, tap on the connect/pair on mobile phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	Once I see any technical problem I'll try to recreate and try to find the root cause of the problem so that we can eliminate the issue, along with that I have zeal to learn new things that makes me perfect candidate for this job. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5