Subject: Re: Tech Support Candidate - Naveen Kumar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 23 Jun 2021 23:02:09 -0700 (MST)

Accent is not clear 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 23, 2021, at 2:01 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Naveen Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 23 June 2021 at 12:29 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Naveen Kumar 

	

	
	
			Tech Support Test 
		
	Name 	Naveen Kumar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7532944223 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
Aws cloud architect 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Reliance smsl limited 	Onsite system and network engineer 	20 june 2021 	30000 
Previous Employer 1 	Bureau veritas 	System and network engineer 	30 june 2020 	25000 
Previous Employer 2 	Hcl technology ltd 	Hardware and network engineer 	31 may 2017 	23000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First of all open your browser then clear all cache and cookies of browser and close the browser. Restart the browser and brows the website www.ndtv.com. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First of all switch on the Bluetooth speaker in Bluetooth pairing mode. And search for new bluetooth in your mobile phone. Then connect the phone with the speaker. 
	What according to you makes you a good candidate for customer service or technical support job? 	Understanding the customer's problem for better resolution. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4