Subject: Tech Support Candidate - Vaibhav Verma
From: Vaibhav Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Jun 2021 01:02:58 -0400

| | Tech Support Test

Name | Vaibhav Verma
E-mail | [email-masked]
Phone Number | (201301) 8630674518
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sec -122
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na |
Previous Employer 1 | Re-investment solution | Sales executive | 2019 |
Previous Employer 2 | Tech Mahindra | Operation associate | 2020 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Hi sorry for unconvinced to caused you please tell me which error you are getting. I request to you please first you need to mention https://www.ndtv.com then click so after that you are able to open this website .

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Setting -Bluetooth- connect
What according to you makes you a good candidate for customer service or technical support job? | If you are confident and do you have all the knowledge about product so you can easily satisfied the customers .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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