Subject: Tech Support Candidate - Bhawana Sharma
From: Bhawana Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Jun 2021 06:59:07 -0400

| | Tech Support Test

Name | Bhawana Sharma
E-mail | [email-masked]
Phone Number | (91) 9784060674
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Badarpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Varun Beverages ltd | Chemist | 7 may 2020 | 21k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check my Internet connection if there is an issue I will fix it if not then I will close the website and shut down my computer and again restart my computer
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will turn on my Bluetooth on my phone and my Bluetooth speaker will appear in my phone then I will connect to the speaker
What according to you makes you a good candidate for customer service or technical support job? | For Customer service you need to be excellent in communication and very patient and polite also you should know how to deal with the customer in every situation and I am the one who paid close attention to the quality I am good communicator and I have customer centric approach so according to me I am the best candidate for customer service job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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