Subject: Fwd: Tech Support Candidate - Anand Yadav
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 23 Jun 2021 00:31:45 -0700 (MST)

Hi Ma'am, 

His spoken is fine but there was a lack of confidence I was observing. 
But experience which he is holding that is relevant. 
He is working with I Energizer in Roblox process from last 3.5 years. There he was more into technical support. 
Currently he is serving the notice period whih will going to be end on 11th july and it cannot be negotiable. 
He is holding an offer from Adobe which is of 37k And he is looking for more offers because he is not ok with the offered salary. He is expecting 6 LPA. And off course if we will offer him something higher then Adobe then also he will be fine. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 23, 2021, at 12:04 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Anand Yadav 
E-mail 	[email-masked] 
Phone Number 	(+91) 9958201422 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	Sector 119, Noida, pin code 201301 
Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Ienergizer IT services Pvt Ltd 	CSE 	11 july 	30k 
Previous Employer 1 				
Previous Employer 2 				
In your past experience you have (select all that applies) 	Interacted with customers over Email 
Interacted with customers over Live Chat 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	If I get an error while opening a website and I receive an error 
1- this can be a internet issue or lot of cache files collected in your browser 
2-it can be fixed by clearing cache of browser history 
3- restart your computer and again try to open the website 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1- start your speaker 
2- keep your blutooth feature active in your phone 
3 it will search the speaker device name in your search device area for blutooth connection 
4 when the device name will appear there you can click on device name and it will connect the speaker to your mobile phone 
What according to you makes you a good candidate for customer service or technical support job? 	As a experience person I have all the skills and knowledge which a company wants for this profile and I am flexible to work in any shift and situation to learn and implement them. 
On a scale of 1 - 5 please rate your fluency in spoken English 	4