Subject: Tech Support Candidate - Deepika Kumari
From: Deepika Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Jun 2021 02:02:12 -0400

| | Tech Support Test

Name | Deepika Kumari
E-mail | [email-masked]
Phone Number | (+91) 9354111065
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bharti Airtel Pvt lmt | NOC ENGINEER | | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I have  to check  my  internet connection.
If my internet  connection  is not Ok then  I get error  like  this.
If my internet  connection  is Ok then I'll  check  the browser  in which   I am searching  the website  is working  correctly  or not?.
If it is working  correctly  then I search the website ( www.ndtv.com).... and making  sure  that   I am searching  the correct  website  address.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down the phone screen.
2. Then tap and select to the Bluetooth  icon.
3.  Then select the device or speaker name which you want to connect.
4. If it is not showing the speaker name the search for available  device again.
5. If find the device then select and pair with speaker.

What according to you makes you a good candidate for customer service or technical support job? | I have a strong  work  ethic. I am fast learner and very enthusiastic  about this company  and  the  job. I believed that my motivation  and commitment  will ensure  that I quickly  become  productive  member of your  team.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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