Subject: English Language Test - Kaliprasad Dash
From: Kaliprasad Dash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Jun 2021 11:48:31 -0400

| | Foreign Language Screening Test

Name | Kaliprasad Dash    /  (91) 7008467966    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer We Sorry For Inconvenience that You face Sir Our Team Will Assist to Solve Your Problem That we See Where Is The Problems And we Try to Solve  as per Our Data Available Sir The  Our Delivery Courier Partner Executive Try to Attempt Delivery Unfortunate That Adresss is Wrong from Them Show Where You can Provide Us New Address And We Will ForwardThis To our Delivery Partner That They Delivery As Fast as So Hope You Understand And Check Here That is Adressses Is correct If You Wish To Change Give Us New Adrress Reply with The email Drop Here
I think We Solve your problems If Any Further We assit You Sir
Have A Nice Day Sir

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer We Sorry For Inconvenience that You face Sir Our Team Will Assist to Solve Your Problem That we See Where Is The Problems And we Try to Solve  as per Our Data Provided By You Sir See As Per Our Rules We Understand What You Feel Now But As Per Company Policies So We You can Gave Us Proof That Can Proofs That Damged Or Scartch Or Done by Installation Team we immediate Forwards This to Our Company Regarding This team If Any Proof This Can Be Easy To Solve Your Problem Sir If Not Have Any Proof Then Sir We take Your Complain And Give Returm And Refund /Replace Which Is possible Outcome Can we See You Don't Worry We take Care Our Customers We Can Investigate And Your Product Return And Replace As Fast As Return Or Replace,
For Action
kalisinu@custcarecare
Proof As Evidence That What You have If Any Drop Here Mail Above Provided
I think We Solve your problems If Any Further We assit You Sir
Have A Nice Day Sir

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