Subject: Tech Support Candidate - Yashashri Pawar
From: Yashashri Pawar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Jun 2021 09:53:29 -0400

| | Tech Support Test

Name | Yashashri Pawar
E-mail | [email-masked]
Phone Number | (91) 7420084859
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nashik
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 Many problems solved by restarting the device.
2. Make sure the internet connection works or not.
3.Then make sure the search results properly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.swipe down from the top of the mobile screen
2.touch and hold the bluetooth
3.tap to pair new device of find pair new device
Or refresh
4 tap the name of the bluetooth device and with this device.
5.follow instructions on screen

What according to you makes you a good candidate for customer service or technical support job? | Being responsive with positive attitude,taking accountability, understanding the customer issues and best solutions towards the problem
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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