Subject: Re: Tech Support Candidate - Deepansh Saran
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 22 Jun 2021 04:30:48 -0700 (MST)

His accent is also very poor 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 22, 2021, at 3:41 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Deepansh Saran < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 21 June 2021 at 7:43 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Deepansh Saran 

	

	
	
			Tech Support Test 
		
	Name 	Deepansh Saran 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7417295886 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Ghaziabad 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Team management, Communications 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 	NA 	NA 	NA 
Previous Employer 1 	NA 	NA 	NA 	NA 
Previous Employer 2 	NA 	NA 	NA 	NA 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Step 01: Restart the computer after closing all the applications. 
Step 02: Clear the cache memory and temporary file. 
Step 03: Clear all the browsing history and cookies. 
Step 04: Contact to care.(If not issued by above 3 steps) 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 01: Turn on the speakers. 
Step 02: Open the settings in mobile. 
Step 03: Go to Bluetooth option. 
Step 04: Turn on the Bluetooth. 
Step 05: Search the the speakers. 
Step 06: Connect the speakers. 
Step 07: Tap yes/ok when to pair. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have knowledge about hardware and software having a degree of btech. And also I have experience in sales line too made a turnover of 5 lakhs in a year during college. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	3