Subject: Re: Tech Support Candidate - Aman Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 22 Jun 2021 04:27:17 -0700 (MST)

Bad accent 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 22, 2021, at 3:40 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Aman Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 21 June 2021 at 8:29 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Aman Sharma 

	

	
	
			Tech Support Test 
		
	Name 	Aman Sharma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(807) 7879279 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Meerut 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	HCL technologies 	Senior Analyst 	Current working 	
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First to refresh the page still the issues occurs go to settings and clear all cache. 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. If bluetooth is wireless then first power ON the bluetooth. 
2.then go to computer Device and go to bluetooth key and search your device then connect it. 
	What according to you makes you a good candidate for customer service or technical support job? 	Good knowledge of Active directory and windows Administrator System to communicate with clients. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5