Subject: Re: Tech Support Candidate - Ajeet Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 22 Jun 2021 04:22:56 -0700 (MST)

Network error 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 21, 2021, at 7:38 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Ajeet Singh < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 28 May 2021 at 11:26 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Ajeet Singh 

	

	
	
			Tech Support Test 
		
	Name 	Ajeet Singh 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9897510950 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Saharanpur (U.P) 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Networking - advance 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	CPPRI 	Administrative Executive (I.T) 	9 Months 	27500/- 
Previous Employer 1 	CPPRI 	JRF (I.T) 	46 Months 	31400/- 
Previous Employer 2 	CPPRI 	P.A (C.A) 	23 months 	19500/- 
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First check your net. After that, Open a new tab and check to see if you can load another website like 
youtube, amarujala.com etc. 

open your browser Click the Library button library icon on your toolbar. 
click the menu button 
Click History and select Clear Recent History…. 
In the Time Range to clear drop-down select Everything. 
Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected. 
Click OK. 

After that restart the computer... 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Go to settings 
after that search Bluetooth option then click on bluetooth, Turn on Bluetooth 
A list of available devices will appear. 
Select the bluetooth device. 

If your speaker is not listed, press the button on your speaker that makes it discoverable – 
it’s often a button with a Bluetooth symbol on it. 

On your mobile select your speaker 
and that’s it, you’re connected! 
	What according to you makes you a good candidate for customer service or technical support job? 	I feel that I’m qualified because I have a Master degree in Computer Application. 
I have advanced skills with customer support System & Network Administrator also, 
I have Four years of experience as a technical support in the Autonomous body organization. 
I know your company operates on global scale, and I can provide support in both Hindi & English. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	3