Subject: FW: Tech Support Candidate - Deepansh Saran
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 22 Jun 2021 10:11:06 +0000

Check

From: Deepansh Saran <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 21 June 2021 at 7:43 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Deepansh Saran

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Deepansh Saran
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7417295886
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Ghaziabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Team management, Communications
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Step 01: Restart the computer after closing all the applications.
Step 02: Clear the cache memory and temporary file.
Step 03: Clear all the browsing history and cookies.
Step 04: Contact to care.(If not issued by above 3 steps)
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 01: Turn on the speakers.
Step 02: Open the settings in mobile.
Step 03: Go to Bluetooth option.
Step 04: Turn on the Bluetooth.
Step 05: Search the the speakers.
Step 06: Connect the speakers.
Step 07: Tap yes/ok when to pair.
What according to you makes you a good candidate for customer service or technical support job? I have knowledge about hardware and software having a degree of btech. And also I have experience in sales line too made a turnover of 5 lakhs in a year during college.
On a scale of 1 - 5 please rate your fluency in spoken English  3