Subject: Tech Support Candidate - Deepansh Saran
From: Deepansh Saran <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Jun 2021 10:13:38 -0400

| | Tech Support Test

Name | Deepansh Saran
E-mail | [email-masked]
Phone Number | (+91) 7417295886
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Team management, Communications

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 01: Restart the computer after closing all the applications.
Step 02: Clear the cache memory and temporary file.
Step 03: Clear all the browsing history and cookies.
Step 04: Contact to care.(If not issued by above 3 steps)

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 01: Turn on the speakers.
Step 02: Open the settings in mobile.
Step 03: Go to Bluetooth option.
Step 04: Turn on the Bluetooth.
Step 05: Search the the speakers.
Step 06: Connect the speakers.
Step 07: Tap yes/ok when to pair.

What according to you makes you a good candidate for customer service or technical support job? | I have knowledge about hardware and software having a degree of btech. And also I have experience in sales line too made a turnover of 5 lakhs in a year during college.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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