Subject: FW: Tech Support Candidate - Keshav jha Keshav
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 21 Jun 2021 13:59:12 +0000

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From: Keshav jha Keshav <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 28 May 2021 at 6:07 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Keshav jha Keshav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Keshav jha Keshav
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (121003) 9818317994
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Faridabad
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     Sony    CSE     14 feb  20k
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly i go to setting option of the browser, in setting i got to clear data and clear cache of the browser. Then i restart the browser again.
Setting<clear data/clear cache<restart
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Put bluetooth speaker on pairing mode by pressing power button < open bluetooth of the phone < than phone detect the device name < click on device name and it connects
What according to you makes you a good candidate for customer service or technical support job? I worked in same profile for sony india. In which i have to solve the technical queries related to aony Bravia TV. And i have experience of around 2 years.
So technically i have the right combination of skills and experience for this job.
On a scale of 1 - 5 please rate your fluency in spoken English  4