Subject: Re: Tech Support Candidate - Shivam Tyagi Shivam
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 21 Jun 2021 05:29:05 -0700 (MST)

He have to serve 2 months of notice which is non negotiable 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 21, 2021, at 4:23 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Shivam Tyagi Shivam < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 19 June 2021 at 9:35 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Shivam Tyagi Shivam 

	

	
	
			Tech Support Test 
		
	Name 	Shivam Tyagi Shivam 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(201206) 8006369607 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Ghaziabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Linux 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	HCL 	It Analyst 	Two months from resignations 	
Previous Employer 1 	Na 			
Previous Employer 2 	Na 			
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Check Network Connection 
2. Try to login again 
3. Check cable if they are connected or not 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Enable Bluetooth option on mobile. 
2.Search speaker which need to be connect. 
3.Then connect speaker with mobile. 
	What according to you makes you a good candidate for customer service or technical support job? 	I can provide the satisfactory resolution to customer to make him satisfy. 
By using my knowledge I can make sure that none of the customer will complain. 
Iam doing the same job from past 2 years and good enough in it. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5