Subject: Re: Tech Support Candidate - nemi rishi
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 21 Jun 2021 04:36:22 -0700 (MST)

His spoken is very average 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 21, 2021, at 3:48 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: nemi rishi < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 20 June 2021 at 6:03 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - nemi rishi 

	

	
	
			Tech Support Test 
		
	Name 	nemi rishi 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8585909898 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	New Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	RBB technologies 	System administrator 	Feb 2021 	
Previous Employer 2 	Iitm college 	Asst professor 	Feb 2019 	
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First i check that my computer is connected to Internet or not if not then i will find out the reason that why i am not connected . And after resolving the Internet issue then then check the browser that it is still showing the same issue if yes then i will check the settings on Internet connection that my IP address is correct or not the gateway is correct or not . After ensuring that i will clear the catches and temporary files of browser and also check that the particular pages is blocked or not by the browser and anti virus . If yes then make the changes in anti virus and browsers settings . 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First i will turn on the Bluetooth of the speaker and set it in pairing mode then i will turn on mobile Bluetooth and search for new device after finding the speaker name on searched devices i will click on that name and allow pairing . Once paired then i will connect it with the spearker 
	What according to you makes you a good candidate for customer service or technical support job? 	I am doing troubleshooting since my childhood days as i am very fond of technology i always helped my friends and solved their technology related problems from long time. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4