Subject: FW: Tech Support Candidate - Shivam Tyagi Shivam
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 21 Jun 2021 10:53:25 +0000

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From: Shivam Tyagi Shivam <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 19 June 2021 at 9:35 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Shivam Tyagi Shivam

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Shivam Tyagi Shivam
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (201206) 8006369607
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ghaziabad
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        HCL     It Analyst      Two months from resignations
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check Network Connection
2. Try to login again
3. Check cable if they are connected or not
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Enable Bluetooth option on mobile.
2.Search speaker which need to be connect.
3.Then connect speaker with mobile.
What according to you makes you a good candidate for customer service or technical support job? I can provide the satisfactory resolution to customer to make him satisfy.
By using my knowledge I can make sure that none of the customer will complain.
Iam doing the same job from past 2 years and good enough in it.
On a scale of 1 - 5 please rate your fluency in spoken English  5