Subject: English Language Test - Sanchita Bhatia
From: Sanchita Bhatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 20 Jun 2021 04:43:46 -0400

| | Foreign Language Screening Test

Name | Sanchita Bhatia     /  (91) 9205378921    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | THE CUSTOMER WAS CONTACTING , I WILL CHECK WITH THE CUSTOMER ADDRESS AND PROVIDE HIM A RESOLUTION.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | FIRST CALM THE CUSTOMER AND DO REPLACEMENT.

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