Subject: Tech Support Candidate - Ankit Panwar
From: Ankit Panwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Jun 2021 10:50:58 -0400

| | Tech Support Test

Name | Ankit Panwar
E-mail | [email-masked]
Phone Number | (+91) 8527668552
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Amazon | CSA | MArch 10 | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all check if there is proper internet connectivity.
Secondly you can try the URL on a different browser
Third, try to open the same website on a different computer.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.open the bluetooth  settings on your mobile
2.search for new devices  and make sure bluetooth is turned on for the speakers .
3. if found tap to pair with your bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job? | Well I am a good listener and can communicate fluently. Also I am from a technical background
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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