Subject: Tech Support Candidate - vijaya narasimhulu bommisetty
From: vijaya narasimhulu bommisetty <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Jun 2021 06:04:49 -0400

| | Tech Support Test

Name | vijaya narasimhulu bommisetty
E-mail | [email-masked]
Phone Number | (+91) 9493277607
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | kadapa
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | na | | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | RESTART THE SYSTEM AND TRY AGAIN,Make sure the internet connection works,and check the website down everybody or justme,may be some times server issues

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. put the bluetooth speaker in paring mode
2. turn on the bluetooth on mobile
3. search for devices available
4. pair to the bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job? | I feel iam good at technical support, and have much interested to do that work.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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