Subject: Tech Support Candidate - Amit Joshi
From: Amit Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Jun 2021 05:54:42 -0400

| | Tech Support Test

Name | Amit Joshi
E-mail | [email-masked]
Phone Number | (91) 9001567456
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | jaipur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Asterix infosoft | sr. Sales executive | december 12 | 45000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check internet.
2. Try to open in a different browser.
3. Reset the browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the speaker.
Turn on mobile bluetooth.
Search for bluetoorh name on mobile.
Select bluetooth devive name.
Vlick on pair/connect.

What according to you makes you a good candidate for customer service or technical support job? | To fix customer quiery & to make cuatomer happy gives me 100% self satisfaction.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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