Subject: English Language Test - Divyanshi Chopra
From: Divyanshi Chopra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Jun 2021 01:21:45 -0400

| | Foreign Language Screening Test

Name | Divyanshi Chopra    /  (91) 7456022576    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Firstly i will ask customer correct address then message to courier company , then I'll explain to her why order is late because of wrong address

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Thankyou mam taking our services . I'll make sure today only someone come to you and check it and if it needed he will replace.

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