Subject: English Language Test - Anuradha Behera
From: Anuradha Behera <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Jun 2021 09:11:40 -0400

| | Foreign Language Screening Test

Name | Anuradha Behera    /  (766001) 7008327993    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Jully

Thank You So Much For Your Order. The Order was Shipped by us on the same day you ordered.
The Address given By you is wrong so Courier nt able to find your Address Properly. Please check on your end and update your Address.
Thnq For the Shopping With us.
Have a Nice Day.

Regards
Anu

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi  Abdul

Sorry for the in Convince.
You dont necessarily need to know the policy of brand but use the best practice from e commerce companies that you hv shopped from so far yo know the policies.
Thnq

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