Subject: FW: Tech Support Candidate - Ajay Hooda
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 16 Jun 2021 11:56:04 +0000

Check

From: Ajay Hooda <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 14 June 2021 at 4:42 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Ajay Hooda

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Ajay Hooda
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (091) 7015882029
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      Na      Na      Na
Previous Employer 1     Medtrail Technologies   Technical Support Executive     31/03/2021      30000
Previous Employer 2     Cinif Technologies      Telecom Engineer        20/04/2018      20000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. I will check the provided link. If the link is fine.
2. Then I will check for a stable internet connection.
3. After checking all these basic parameters will   try to access the link again.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on the speaker & bluetooth of speaker.
2. Then I will turning on the bluetooth in my phone.
3. Device will be detected in the window then I will connect the speaker with my mobile phone.
What according to you makes you a good candidate for customer service or technical support job? I am passionate and actively looking for such opportunity to enhance my skill with dedication and passion. I’m confident that my knowledge in technical support, and precise attention to details would be an asset to the team.
On a scale of 1 - 5 please rate your fluency in spoken English  4