Subject: Re: English Language Test - Rishabh Dev Dogra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 15 Jun 2021 23:11:16 -0700 (MST)

His spoken is good. He started with FIS Global, as a CCE. He is having only 6 months of experience. Due to covid he have to left his job from FIS. 
He can join immediately. 
His last salary was 20000/- 
Now he is ready to negotiate also and if the company is having better salary slabs the 10% hike 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 15, 2021, at 6:35 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Rishabh Dev Dogra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 12 June 2021 at 1:38 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Rishabh Dev Dogra 

	
	
			Foreign Language Screening Test 
		
	Name 	Rishabh Dev Dogra / (91) 9811195856 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello Customer, 

Greetings from babyshop! 

Sir/mam, I hope you’re doing good. First of all, I would like to apologize for the hassle you’ve faced in the delivery of your product and I really appreciate your patience and loyalty with us. 

The status of your order is delayed due to a mismatch of address on the courier by the courier delivery company. The delivery executive tried to deliver it. However, the address was incorrect. 
So, we are rescheduling your delivery kindly reply with the correct delivery address in response to this email. 

We are adding points to your accounts for the inconvenience you have faced as compensation. 
Feel free to contact if you have any further queries. 

Thank you. 

Kind Regards, 
Babyshop /executive name 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Abdul, 

Greetings from Homebox, 

I hope you’re doing good in the admist of this pandemic. 
Thanks for sharing your query with us and we’ll look into it immediately to give you the best possible resolution. 

Welcome to Homebox!! As you’ve chosen us as your choice of T.V , We will make sure to give you the best possible service. 

In response to your case, I apologize for the inconvenience you’ve faced. According to our company policy we can arrange a new unit for you as you are still under the 14 days period. However, the techinical team will visit your premise and check for any scratches then, arrange the delivery. 

As a representative of homebox, I am raising a ticket for you and your ticket number is xxxxx and the technical team will be getting in touch with you over the callAgain, we apologize for this hassle and we will resolve every one of your queries. 

Thank you for putting your trust in Homebox. 

Kind Regards, 
Homebox Team