Subject: Re: English Language Test - Himani Pathak
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 15 Jun 2021 23:05:17 -0700 (MST)

Switched off 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 15, 2021, at 6:31 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Himani Pathak < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 12 June 2021 at 1:55 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Himani Pathak 

	
	
			Foreign Language Screening Test 
		
	Name 	Himani Pathak / (05944) 8006593486 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi, Pratishtha 

As per your complaint we have raised the enquiry and found that the address mentioned for order no. 98765432 was wrong. So we request you to please provide us you correct address so that we can deliver you your parcel as soon as possible. 

Your co-operation will be appreciated 

Thanks&Regards 
babyshop.com 
Customer Service Executive 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi, Ajay 
This e-mail is in response with the complaint you raised against order no. 8975467. We apologise for the inconvenience caused to you. We are glad to help you in every way possible. We request you to provide the pictures of the cabinet where you find scratches so that we can help you with the replacement of your TV cabinet. 

Your co-operation will be appreciated. 

Thanks&Regards 
Homebox team 
Customer Service Executive